At Land Cruiser Expert, we provide professional, one-on-one support for owners who want confidence, reliability, and expert guidance — whether you're new to these trucks or have been wrenching on Cruisers for decades. Three tiers. Monthly, no contracts. Cancel anytime.
Send us your questions any time via your member dashboard — maintenance, troubleshooting, ownership decisions. Clear, actionable answers from a real expert. Response SLA: within 2 business days, Mon–Fri 9am–6pm ET.
We'll recommend the best OEM or aftermarket parts based on your vehicle, year, and goals. You save time searching and avoid ordering the wrong components.
If you decide to bring your truck to our shop for service or upgrades, you save. Automatic member discount, no strings.
Maintenance reminders, upgrade spotlights, parts availability alerts, and shop insights — delivered monthly.
Affordable, accessible support that ensures you're not navigating ownership alone. The "I just need help when I get stuck" plan — no bells, no whistles, just a real expert on the other end of the line.
A structured review of your rig every 3 months — delivered as a PDF report with clear recommendations. Covers:
Need wiring references, fuse identification, part breakdowns, or repair diagrams? We produce custom documentation tailored to your exact model and year — not generic Toyota service data.
Your questions move to the front of the queue and jump ahead of Trail-tier tickets. Response SLA: within 1 business day, Mon–Fri 9am–6pm ET.
Two scheduled video calls per month to walk through a problem, review photos, or plan a repair in real time. Bring the truck in view or share your screen — the expert is watching.
Seasonal maintenance, suspension upgrade, diagnostic deep-dive — Overland members jump ahead of non-member appointments at the Land Cruiser Heaven shop.
Professional-level support without the price of a concierge membership. You benefit from structured planning, custom documentation, and priority access — ideal if you're actively maintaining or upgrading your rig.
The top priority queue — your questions are answered the same business day, every time. Response SLA: same business day, Mon–Fri 9am–6pm ET.
Phone and video diagnostic sessions are on-demand: book any weekday time slot through your dashboard and we'll walk through the problem live — no monthly cap.
A comprehensive yearly review (remote or in-person) covering:
Delivered as a photo-rich, color-coded PDF (Green / Yellow / Red) you can act on immediately.
Before winter, summer, or off-road season, we prepare a tailored checklist for your rig and help you source the parts. You're always adventure-ready.
Where Concierge really shines. For engine swaps, lifts, suspension tuning, drivetrain upgrades, or frame-off restorations:
Whether it's an overland build, a resto-mod, or a frame-off — you're guided every step of the way.
Thinking about buying another truck? Send us any listing and we'll tell you what to look at, what to ask, what the realistic price should be, and whether it's worth the trip. Full negotiation support included.
Concierge-only events:
Because you want peace of mind, expert planning, priority support, and a long-term partner invested in your vehicle's success. You're not just maintaining a Land Cruiser — you're maximizing its potential with a dedicated expert by your side.
All three tiers, all the key features, one table.
| Feature | Trail | Overland | Concierge |
|---|---|---|---|
| Best for | New owners & DIYers | Active maintainers & upgraders | Serious builders & collectors |
| Response SLA (Mon–Fri 9–6 ET) | 2 business days | 1 business day + priority | Same business day |
| Q&A volume | Unlimited | Unlimited | Unlimited |
| Support credits (30 min each) | 2 credits/mo | 4 credits/mo | 8 credits/mo |
| Credit rollover | Up to 2× monthly grant | Up to 2× monthly grant | Up to 2× monthly grant |
| Buy more credits | 26% off retail | 38% off retail | 51% off retail |
| Parts sourcing | ✓ | ✓ + parts-list review | ✓ + vendor coordination |
| Vehicle audit | — | Quarterly remote audit | Annual 50-point inspection |
| Build & restoration consulting | — | — | Full consulting + milestones |
| Pre-purchase listing reviews | — | — | Included, unlimited |
| Shop labor discount | 10% off | 10% off + priority schedule | 15% off + priority schedule |
| Parts discount | — | — | 20% off OEM & aftermarket |
| Masterclasses & Summit access | — | — | Included |
| Price | $49/mo | $129/mo | $349/mo |
Monthly, no contracts. Cancel anytime from your member dashboard. Annual plans save 20%. Not sure which tier fits? Start with Overland and scale up or down any time.